Approved loan but no funds credited on my account... WHY!!!!

After banking with standard for atleast 12-15 years I'm very Disappointed..... I visited the Durban North branch and did a loan application.i stood outside for more then an hour and no one had the curtacy to even assist me since I am highly pregnant.. I asked thee guard and he said unfortunately I'd have to follow the que which at first was wrong.... I did went inside when it was finally my turn and was assisted with a loan application which was approved. I even approved the debit order via Debi check while I was at the branch. However I still haven't received the funds even though it's been 7 working days already. I tried to contact the call center and was told I will have to visit the branch to do the follow up...its so hard for me to go back there as I'm certain that I'll be standing outside on the que pregnant with no one to even have the curtacy to assist me like the last Time since it's so hard to stand for a long time... The debit date I chose which is the 15th is slowly approaching and I might be debited for an amount havent even recieved.