IC
Irie C

1 reviews | Active since Aug 2018

30 Apr 2020, 17:16

Approved home loan Moratorium But still Debt ordered!

Standard bank I app**** for a home loan Moratorium! It was approved! I am self employed, running out of funds! I app**** for UIF relief. As soon as my UIF landed you still deducted my bond clearing my account! That is my survival money for my family, Your call centre consultant cannot give me a turn around time as to when I can get my survival money back and is going on leave Monday so she cannot call me back to let me know.

I need my survival money back ASAP. My family needs to eat.

0
Replies (1)
Standard Bank
Standard Bank's reply30 Apr 2020, 21:47
Official
 Hello Irie

Thank you for posting your comments. 
Your matter has been escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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