APPROVED AND SIGNED LOAN NOT PAID OUT

Good Day<br> <br> This has been one of the most inconvenient, horrific and utterly disappointing experiences<br> <br> Wow where to start.....<br> <br> JUST A NOTE THIS COMPLAINT IS DIRECTED AT STANDARD BANK AS AN INSTITUTION AND NOT THE BRANCH OR PEOPLE MENTION IN THIS MESSAGE<br> <br> On the 17th September I inquired at the Silverton branch for a Personal Loan. I was assisted by Gladys Matlala, who in my opinion did everything above and beyond to meet our needs and requirements,<br> I received an email saying the loan was approved and whether I wish to continue with the application so it can be finalized. I rep**** yes ( I have all this on email FYI)<br> <br> I went in on the 23rd of Sep 2015 to sign for my loan and get my loan account no. I took the copies of the loan agreement home with me.<br> <br> I asked before leaving the branch when will i receive the funds? I was told once proof of employment was done they will capture that on the system and release the money. I was then told proof of employment was done on the 25th Sep 2015, and the money will be paid in 45min to an hour. I have been waiting for the loan payout its now the 01 Sep 2015 and have not received funds due to some technical issues which is utter *******!