app**** for personal access loan

i app**** for personal access loan with standard bank on line on the 29/10/2015 and it was approved and they told me that it will take 48hrs to reflect on my account but the 48hrs passed and i didn't get any funds , i called the costumer services on *** and they told me that they can see that it was approved but till today i didn't get the funds .<br> <br> i didn't get any sms to inform me that they are having a technical problem .