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Connie C
1 reviews | Active since Jan 2019
01 Sept 2023, 13:20
Application withdrawn due to one missed call
I have app**** for a extension for my bind due to affordability Everything was sent to *** Yesterday I got a call from them and asked to be called back this morning and the lady didn't even bother to ask what time should she call me back I got ONE MISSED CALL from them, mintes later I get an email that my application was withdrawn due to No Contact, only one missed during working hours, what nonsense is this or STANDARD BANK allows their employees to be on their cellphone 24/7. Well not where I'm working, if they didn't Wana help they could've just said so instead of withdrawing my application due to one missed call
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Sept 2023, 13:26Good Day Connie
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Sept 2023, 13:26
Official
Good Day Connie
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Sept 2023, 12:30Good Day Connie
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
Standard Bank's reply12 Sept 2023, 12:30
Official
Good Day Connie
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team