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Ojemba O
1 reviews | Active since Nov 2018
03 Jul 2024, 08:57
Application User Self Service Capability an entering level developper work?
Application user self service capabilities worst within major banks in SA, I will call for over 30 minutes every month end just to decrease my crdeit card limit. This same servce with the FNB apps is 2 minutes self service done by the user and dont need to call the Bank. Standard should contact FNB application developer as their app is nothing but a entering leven designed product.
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Standard Bank's replyOfficial
03 Jul 2024, 09:12Dear Ojemba
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jul 2024, 09:12
Official
Dear Ojemba
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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