Application outstanding for 3 months

<p>This is the original complaint as I never recieved any feedback from the bank.</p> <p>3 Months for an answer I have app**** for an increase on my existing RCP loan in Feb 2016.</p> <p>In 2009 a business partner left me with over a million in debt and disappear, I had no choice but to Sequestrate.<br /> In Sep 2014 I rehabilitated and the high court of South Africa granted my order.</p> <p>So I was informed my application has been declined because of my Rehabilitation, I honestly don't understand how this can influence me negatively and the fact that this is an existing account. I also have a Credit card, Cheque card with an overdraft at the same bank.</p> <p>I have never missed a payment on any of my accounts.</p> <p>After I complaint they requested documents that the lawyer don't have as the case was closed in 2014.<br /> It's now 3 months and I am still waiting for an answer, I feel this is unprofessional and I am considering leaving Standard Bank.</p> <p>I am a Private Client with Standard Bank but have to say I don't receive the service I pay for.</p>