APPLICATION NOT DONE AND PROCESSED

What more do I need to do to get further than the call centre of the Bonds department of Standard Bank to complain and get my matter resolved. After applying for my access facility on my bond since December 2015. Every single time someone ***** up the application and now one give you feedback and get something done. <br> I have been even talking to the team leader and still I'm waiting to get it resolved.<br> surely after 2 and a half months someone in the department should realize that there are a problem and see that the customer still waiting on the application to be approved and get access to the funds.<br> And then I do not even talking about not providing me the correct information. THAT IS A ZERO!!! <br> To speak to the team leader, is also not even worth it as you are just another number. That they promise someone will phone them... and we are 24 hours later and yet nothing. OVER PROMISES and STANDARD BANK UNDER DELIVER.