AN
Anon N

1 reviews | Active since Jan 2014

29 Oct 2025, 11:47

Application declined with no clear reason

Please can I have a clear explanation as to why my RCP loan application was approved yesterday then today I am notified that it is declined. I went through the application process with a consultant and he confirmed that the application is approved. He also confirmed the amount and debit order. I also received an SMS confirming application was approved. I told the consultant I to contact me today to finalise. Today I am told credit has declined my application with no clear reason other than 'do not meet credit requirements'. Please can I have a clear reason why I was approved yesterday only to be told today that credit has declined it.

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Replies (1)
Standard Bank
Standard Bank's reply29 Oct 2025, 12:14
Official
Good day Anon, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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