RM
Rumani M

1 reviews | Active since Nov 2010

27 May 2026, 09:58

Appeal to make arrangements to pay my account denied

I am writing regarding my vehicle finance account, which has unfortunately fallen into arrears due to a period of unemployment from January 2026 until April 2026.

I would like to sincerely acknowledge the arrears and express my commitment to honouring my agreement in full. At no stage have I intended to avoid my responsibilities or abandon payment on the account. In fact, during previous difficulties, I made every effort to regularise the account, including a payment of R36,330 made in December 2025.

I have recently resumed employment and I am now in a position to begin making payments again. My intention was to make payment at the end of May 2026 and continue working toward bringing the account fully up to date.

However, I am now once again receiving communication from debt collectors regarding possible repossession of the vehicle. I respectfully request that Standard Bank consider my circumstances and allow me a reasonable opportunity to reinstate the account and continue with payments instead of proceeding with repossession.

I believe my payment history and willingness to engage demonstrate that I am not refusing to pay the account, but rather experienced temporary financial hardship due to unemployment. I am asking for an opportunity to rectify the situation now that I am employed again.

I would appreciate urgent assistance and a fair opportunity to resolve this matter amicably.

0
Replies (3)
Standard Bank
Standard Bank's reply27 May 2026, 10:51
Official
Good day Rumani, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 May 2026, 16:08
Official
Good day Rumani,

We hope you are doing well .

We have tried reaching you a few times but haven’t been able to get through. 

Whenever you have a moment, please let us know a convenient time for us to call — we would really like to assist you as soon as possible.

Looking forward to hearing from you.

Kind regards
Standard Bank Hello Peter Team
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RM
Rumani M's update27 May 2026, 16:21
Reviewer Update
Good day

Sorry ive missed your call. I am available now to take your call