Appauling Service

I have been a Standard Bank client for well over 10 Years. In Julylast year, i app**** for Customer Assist due to a financial turn and somehow only got approved for my Standard Bank Accounts. after all my account were settled, i contact Standard bank in the week of 20-25 October 2014, asking why i still have an Overdraft and Credit Card. the gentlemen i spoke to confirmed that if Standard bank were to close the accounts, they would have done this already. after confirming with him, he advised my Overdraft is still available for use. in December 2014, i noticed that the overdraft had been lessened without anyone notifying me. then the end of January 2015, i noticed that 2 of my Debit orders have not gone off, only to see again without notification, standard bank has once again lessened my overdraft. i now have a bad credit record all because i missed 2 payment. im utterly disgusted in the fact that i am being pushed from pillar to post and no one offering to help me. i am moving to FNB and taking this matter further. i would have at least expected a explanation or a call for this. Stay Away from SBSA.