RR
Richard R
1 reviews | Active since Oct 2011
10 Aug 2020, 13:11
Appauling ********** service
Debt review has been paid up. Have been battling to get a paid up letters for more than a month from these guys. Last week alone I sent 6 emails. Not even a response. What is going on with you Standard Bank. Let me not even go into what the law states regarding issuing and clearance of customer's name Sort it out immefiately.
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Replies (3)
Standard Bank's replyOfficial
10 Aug 2020, 18:30Hello Richard
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
*** b
Standard Bank's reply10 Aug 2020, 18:30
Official
Hello Richard
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
*** b
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
*** b
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Richard R's updateReviewer Update
13 Aug 2020, 12:11Outstanding payment has been made. Do I have to wait for a month to get my letter. Sort out the issue please
RR
Richard R's update13 Aug 2020, 12:11
Reviewer Update
Outstanding payment has been made. Do I have to wait for a month to get my letter. Sort out the issue please
Standard Bank's replyOfficial
25 Aug 2020, 10:06Dear Richard
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply25 Aug 2020, 10:06
Official
Dear Richard
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***