AL
Anette L
1 reviews | Active since Feb 2018
11 May 2020, 17:55
Appauling Customer Service
Should be LESS than Zero! Standard Bank's so called "*****" department FROZE MY ACCOUNT based on FALSE ALLEGATIONS OF ***** - via a TELEPHONE CALL - NOT A SWORN AFFIDAVIT DONE AT SAPS - OOOOOOO NO - A PHONE CALL FROM MISS Sandra Strumpher "owner" of Clockwork Fashion PTY Ltd (no such name on CIPC) and 'Green Jewel' - cannabis soap production. DURING LOCKDOWN?!!! GOVERNMENT LEGISLATED LOCKDOWN I MIGHT ADD. Despicable behavior.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
12 May 2020, 05:32Dear Anette
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
**********
***********
**********
***********
Standard Bank's reply12 May 2020, 05:32
Official
Dear Anette
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
**********
***********
**********
***********
AL
CLOSE ALL YOUR REMAINING BRANCHES TOO - YOU HAVE ABSOLUTELY NO FUNCTION OR PURPOSE IN THIS COUNTRY!
Anette L's updateReviewer Update
12 May 2020, 06:19Really now? 23 DAYS LATER?!!!! 23 D-A-Y-S!!!! STILL NO REFERENCE NUMBER OR THE NAME OF THE PERSON AT STANDARD BANK WHO DID THIS?!!!
Leon Coetzee said there is NO reference number?!!! 23 D-A-Y-S!!!! 3 WORKING DAYS WASTED BECAUSE OF YOU???!!!
WE HAD TO EXPOSE OURSELVES TO POSSIBLE COVID-19 INFECTION BECAUSE OF YOU?!!!!
WE HAVE TO GO BACK TO THE BRANCH WE WERE AT YESTERDAY (and risk another round of infection?!!!) BECAUSE THEY DON'T KNOW WHAT THE HELL THEY ARE DOING EITHER! THEY CAN'T EVEN HANDLE A SIMPLE INTERNET BANKING QUERY - SAT THERE FOR 3 HOURS - NOT MENTIONING THE TIME WASTED TO FIND AN ACTUAL FREAKING FUNCTIONING BRANCH!!!!
AND I SHOULDN'T BE ANGRY?!!!! I SHOULDN'T BE ANGRY YOU SAY?!!!! YOU DESERVE NOTHING LESS!!!
Leon Coetzee said there is NO reference number?!!! 23 D-A-Y-S!!!! 3 WORKING DAYS WASTED BECAUSE OF YOU???!!!
WE HAD TO EXPOSE OURSELVES TO POSSIBLE COVID-19 INFECTION BECAUSE OF YOU?!!!!
WE HAVE TO GO BACK TO THE BRANCH WE WERE AT YESTERDAY (and risk another round of infection?!!!) BECAUSE THEY DON'T KNOW WHAT THE HELL THEY ARE DOING EITHER! THEY CAN'T EVEN HANDLE A SIMPLE INTERNET BANKING QUERY - SAT THERE FOR 3 HOURS - NOT MENTIONING THE TIME WASTED TO FIND AN ACTUAL FREAKING FUNCTIONING BRANCH!!!!
AND I SHOULDN'T BE ANGRY?!!!! I SHOULDN'T BE ANGRY YOU SAY?!!!! YOU DESERVE NOTHING LESS!!!
CLOSE ALL YOUR REMAINING BRANCHES TOO - YOU HAVE ABSOLUTELY NO FUNCTION OR PURPOSE IN THIS COUNTRY!
AL
Anette L's update12 May 2020, 06:19
Reviewer Update
Really now? 23 DAYS LATER?!!!! 23 D-A-Y-S!!!! STILL NO REFERENCE NUMBER OR THE NAME OF THE PERSON AT STANDARD BANK WHO DID THIS?!!!
Leon Coetzee said there is NO reference number?!!! 23 D-A-Y-S!!!! 3 WORKING DAYS WASTED BECAUSE OF YOU???!!!
WE HAD TO EXPOSE OURSELVES TO POSSIBLE COVID-19 INFECTION BECAUSE OF YOU?!!!!
WE HAVE TO GO BACK TO THE BRANCH WE WERE AT YESTERDAY (and risk another round of infection?!!!) BECAUSE THEY DON'T KNOW WHAT THE HELL THEY ARE DOING EITHER! THEY CAN'T EVEN HANDLE A SIMPLE INTERNET BANKING QUERY - SAT THERE FOR 3 HOURS - NOT MENTIONING THE TIME WASTED TO FIND AN ACTUAL FREAKING FUNCTIONING BRANCH!!!!
AND I SHOULDN'T BE ANGRY?!!!! I SHOULDN'T BE ANGRY YOU SAY?!!!! YOU DESERVE NOTHING LESS!!!
Leon Coetzee said there is NO reference number?!!! 23 D-A-Y-S!!!! 3 WORKING DAYS WASTED BECAUSE OF YOU???!!!
WE HAD TO EXPOSE OURSELVES TO POSSIBLE COVID-19 INFECTION BECAUSE OF YOU?!!!!
WE HAVE TO GO BACK TO THE BRANCH WE WERE AT YESTERDAY (and risk another round of infection?!!!) BECAUSE THEY DON'T KNOW WHAT THE HELL THEY ARE DOING EITHER! THEY CAN'T EVEN HANDLE A SIMPLE INTERNET BANKING QUERY - SAT THERE FOR 3 HOURS - NOT MENTIONING THE TIME WASTED TO FIND AN ACTUAL FREAKING FUNCTIONING BRANCH!!!!
AND I SHOULDN'T BE ANGRY?!!!! I SHOULDN'T BE ANGRY YOU SAY?!!!! YOU DESERVE NOTHING LESS!!!
CLOSE ALL YOUR REMAINING BRANCHES TOO - YOU HAVE ABSOLUTELY NO FUNCTION OR PURPOSE IN THIS COUNTRY!
AL
Anette L's updateReviewer Update
12 May 2020, 06:21AND DON'T 'Dear Anette' me - grow wings and fly to hell.
AL
Anette L's update12 May 2020, 06:21
Reviewer Update
AND DON'T 'Dear Anette' me - grow wings and fly to hell.
AL
Anette L's updateReviewer Update
12 May 2020, 06:45I've missed a promised delivery to a client yesterday and compromising delivery of my other orders - BECAUSE OF YOU!!! "THANKS" to YOU I've missed the courier's cut-off time - 'bad service' reflecting on ME because of YOU?!!?! This matter is NOT going to end well for neither Strumpher NOR YOU.
AL
Anette L's update12 May 2020, 06:45
Reviewer Update
I've missed a promised delivery to a client yesterday and compromising delivery of my other orders - BECAUSE OF YOU!!! "THANKS" to YOU I've missed the courier's cut-off time - 'bad service' reflecting on ME because of YOU?!!?! This matter is NOT going to end well for neither Strumpher NOR YOU.
AL
Anette L's updateReviewer Update
12 May 2020, 14:23STILL NO REFERENCE NUMBER!!!! STILL NO RESPONSIBLE PERSON'S NAME!!!! ***ARDLY SPINELESS BEHAVIOUR DON'T YOU THINK? DO YOU CARE TO INFORM ME WHEN MY OTHER CLIENTS CAN EXPECT THEIR PAID ORDERS TO BE PROCESSED? IF THAT IS NOT TOO MUCH TROUBLE TO YOU THAT IS! WE DON'T WANT TO PUT ANY PRESSURE ON YOU - BEING AT HOME AND NOT ACTUALLY WORKING AND ALL.
I WILL COMPLETE THE BANKING OMBUDSMAN'S FORMS WITHOUT THE REFERENCE NUMBER AND JUST ATTACH AAAAAAALL THE EMAILS I'VE SEND TO YOU ♥
I WILL COMPLETE THE BANKING OMBUDSMAN'S FORMS WITHOUT THE REFERENCE NUMBER AND JUST ATTACH AAAAAAALL THE EMAILS I'VE SEND TO YOU ♥
AL
Anette L's update12 May 2020, 14:23
Reviewer Update
STILL NO REFERENCE NUMBER!!!! STILL NO RESPONSIBLE PERSON'S NAME!!!! ***ARDLY SPINELESS BEHAVIOUR DON'T YOU THINK? DO YOU CARE TO INFORM ME WHEN MY OTHER CLIENTS CAN EXPECT THEIR PAID ORDERS TO BE PROCESSED? IF THAT IS NOT TOO MUCH TROUBLE TO YOU THAT IS! WE DON'T WANT TO PUT ANY PRESSURE ON YOU - BEING AT HOME AND NOT ACTUALLY WORKING AND ALL.
I WILL COMPLETE THE BANKING OMBUDSMAN'S FORMS WITHOUT THE REFERENCE NUMBER AND JUST ATTACH AAAAAAALL THE EMAILS I'VE SEND TO YOU ♥
I WILL COMPLETE THE BANKING OMBUDSMAN'S FORMS WITHOUT THE REFERENCE NUMBER AND JUST ATTACH AAAAAAALL THE EMAILS I'VE SEND TO YOU ♥
Standard Bank's replyOfficial
21 May 2020, 10:59Dear Anette Labuschagne
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 May 2020, 10:59
Official
Dear Anette Labuschagne
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***