LP
Liezel P

1 reviews | Active since Sept 2011

02 Oct 2017, 13:19

Apparently not hard up for business

I am trying to apply for vehicle and asset finance. Firstly it is impossible to submit an online application. I then mailed them to no avail and then tried to phone them but hung up after 10min of listening to their music. Honestly this is ridiculous!!

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Replies (2)
Standard Bank
Standard Bank's reply02 Oct 2017, 14:40
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Oct 2017, 09:38
Official

Dear Liezel

Thank you once again for your posting.

I refer to our telephonic conversation and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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