NC
N C
1 reviews | Active since Apr 2019
09 Sept 2020, 14:22
Apparently no internal processes exist
I have a payment holiday in place for a credit facility yet I am handed over for collection. I am told that not payment holiday exists and I must forward the email I received from Standard Bank stating that a payment holiday has been granted so that it can investigated. Explain that one!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Sept 2020, 15:36Hello N C
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply09 Sept 2020, 15:36
Official
Hello N C
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's replyOfficial
07 Oct 2020, 12:57Hello NC
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply07 Oct 2020, 12:57
Official
Hello NC
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Best regards,