Appalling service from Standard Bank Vehicle Finance Department

The service from Standard Bank Vehicle Finance Department is appalling. I requested for my debit order date to be changed to the 1st of every month due to moving abroad but this was not done. The debit order went off before the arranged date and I incurred the additional bank charges for the failed debit order. Never received a response after sending numerous emails of the agreed arrangement. Try calling the call centre from abroad....number doesn't exist either. Now I am receiving automated emails stating that I am in arrears.

Remind me never to use Standard Bank for my next vehicle finance application!