RC
REMAY C

1 reviews | Active since Oct 2023

08 Oct 2025, 08:27

Appalling service from Standard Bank SA

Waiting 3 days to solve an issue with Standard bank. Phoned in 12 times....wasted numerous amounts of airtime. Went to the branch...still not resolved. Emails are not being responded to.....All that is being said is that it will be escalated. How is this the level of service!!!!!!! Pathetic.

0
Replies (1)
Standard Bank
Standard Bank's reply08 Oct 2025, 08:47
Official
Dear Remay, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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