MB
MDL B

1 reviews | Active since Mar 2010

03 May 2017, 14:25

APPALLING SERVICE FROM STANDARD BANK

<p>I hve been banking for over 40 years with this institution, and they have gone from the worst to the appalling. They have a 'new' security check- for your safety- that asks THE most stupid questions..NOTHING to do with your profile. So I failed it and they have blocked me..and say I should phone tomorrow??? Like they care..just keep phoning until you get it right? how secure is that? IGNORAMOUS DELUXE award goes to them. I never loose my cool...but i promise...I loose it EACH AND EVERY TIME I call Standard. Every single department is appalling. they follow a script and tough luck on the client. They DISGUST me!</p>

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Replies (1)
Standard Bank
Standard Bank's reply10 May 2017, 10:15
Official

Dear Lorib

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you shortly.

Thanks,