Appalling Service from legal and complaints department SBSA Siviwe Mdingi

<p>Conference call was made to their legal department on the 15-05-2017. Anela Petshulwa answered the call she showed no interest what so ever to assist. We the after requested to be put through to a supervisor she instead transferred the call back to the que. Lebo was the consultant to assist she advised that the query had to be referred to their complaints department and that the query would take 48 hours to resolve. The call was thereafter transferred to Setchaba Rakoloti whom provided reference number ********** 294 and advised that the complaint would take 5 to 7 working days to be resolved at this point it seemed we were just hitting a brick wall with 0 percent chances of the query being ever resolved we insisted that the call be transferred to a supervisor from their complaints department she was the worst person to deal with by the name of Siviwe Mdingi. She was too quick to jump to conclusion and even had the nerve to say she knew that the outcome of the complaint was going to be against the account holder.</p> <p> </p>