HB
Hanli B
1 reviews | Active since Jan 2018
22 Nov 2021, 12:24
Appalling service from *****
Appalling service.. Has a ***** query that has been ongoing for more than two months. Good luck trying to reach them via email or phone. You end up waiting for the next representative for hours. When you email them you get this response "Thank you for your enquiry, we acknowledge receipt of your email. A consultant will contact your shortly to confirm your dispute details and to update you on the progress of your dispute.", but NO-ONE EVER phone back!!
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Standard Bank's replyOfficial
22 Nov 2021, 12:33Dear Hanli B
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply22 Nov 2021, 12:33
Official
Dear Hanli B
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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