LE
Louise E

1 reviews | Active since May 2012

21 Nov 2019, 15:33

Appalling service

I have been standing in a queue at Standard Bank Menlyn Park enquiries desk for 50 minuted now and still have not been helped. I have only come to collect a credit card but there is no-one to help and the manageress just shrugs her shoulders and says I must be patient, someone will help me shortly!!!!! Really!! Such appallingly bad service, they just don’t care!

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Replies (1)
Standard Bank
Standard Bank's reply22 Nov 2019, 04:11
Official
Hello  Louise, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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