WO
Willem O

1 reviews | Active since Apr 2021

22 Apr 2022, 15:37

Appalling Service

App**** for loan it was approved pending documentation sent documents immediately this was tuesday 19th of April it is the 22nd today and NO feedback. Your service is appalling i have sent numerous e-mails and made a lot off calls but still waiting for answers.

0
Replies (2)
Standard Bank
Standard Bank's reply22 Apr 2022, 16:18
Official
Hello Willem

Thank you for posting your comments. 

Your matter was escalated accordingly.  

We will revert to you as soon as possible. 

Kind Regards
   Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply25 Apr 2022, 15:18
Official
Hello Willem
 
Thank you for taking my call.
 
We assure you that as an organization we are committed to providing the best possible service .

We apologize for the inconvenience and undue frustration, this has caused.  

We are glad your matter has been resolved and we greatly appreciate your continued support.
 
Kind Regards

Standard Bank Help Centre 
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