Appalling service.

I phoned the call center to ask questions about fees for the signature account, bundled international account, fees, and forex rates. First consultant said she would put me through to someone and then put me through to a survey. Second consultant put me through to someone else who initially didn't even know what I was talking about and sent me back to general inquiries before I could even establish what department it was. Standard bank should just close their call center, it's a complete waste of money.