AL
Ana L
1 reviews | Active since Mar 2009
15 Oct 2019, 15:33
Appalling service!
I received a sms last week saying I qualified for a limit increase. Yesterday i had a staff member from STD bank phoning me. Once she had confirmed a couple of details of mine puts down the phone and that was it. I want this staff member to be brought to task. The service I receive from STD is just shocking and after this I`m more convinced than ever that this is the worst bank by far!
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Standard Bank's replyOfficial
15 Oct 2019, 19:33Hello Ana
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Sandisiwe GawulanaComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Sandisiwe GawulanaComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply15 Oct 2019, 19:33
Official
Hello Ana
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Sandisiwe GawulanaComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Sandisiwe GawulanaComplaint Resolution Centre
*** *** (fax)
***