1 reviews | Active since Feb 2017
Appalling Service
<p>On Sunday (29/01/2017) i tried to withdraw moneu from my bank account ********** 40 (a pure save account) linked to my debit card which also have a cheque account which has been closed. the atm advised technical error (no authorisation). I tried again the following day (30/01/2017) and the same happened. i called Standard Bank yesterday and after almost spending half the day on the phone i was eventually advised (Call Reference ********** 220) that my account has been closed and i will have to visit my nearest branch for assistance. Standard Bank has without my knowledge and WITHOUT ANY notification locked me out of my own account and is DENYING me access to my SALARY...........i repeat DENYING me access to my own SALARY!! can someone (preferable a branch manager) please urgently contact me on ********** 224 or at ********** and ASSIST me, as i need to draw funds from my OWN SALARY. Disgusted customer Mr RA Hendricks ********** 053089.</p>
Good day Rudi Hendricks
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Rudi Hendricks
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Mr Hendricks
Kindly refer to the email correspondence wherein the feedback was provided.
Thanks,
Complaints Resolution Centre
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Dear Mr Hendricks
Kindly refer to the email correspondence wherein the feedback was provided.
Thanks,
Complaints Resolution Centre
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