GF
Giselle F
1 reviews | Active since Mar 2009
24 Dec 2018, 16:33
Appalling service
I logged a ********** transaction on my minor daughters account on 29 Nov 2018. I emailed weekly for feedback, called for feedback on 20 Dec 2018 and again on 24 Dec 2018. I am still waiting for feedbac**** I have been with Standard Bank for 20 years and I am appalled at the lack of service!!!
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Standard Bank's replyOfficial
25 Dec 2018, 05:30 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Best regards,
Standard Bank's reply25 Dec 2018, 05:30
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
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*** (fax)
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Best regards,