IM
Itumeleng M

1 reviews | Active since Jan 2018

04 Feb 2021, 15:30

Appalling Service

StandardBank is the worst I've ever dealt with. I don't regret moving to another bank. I requested a 3 months break/covid relief because my side business is not making money Since last year.I requested for a payment break while I come up with a plan to pay my debts. Instead they keep trying to debit my account and adding fees. They putting me in more financial detriment. They've requested that I sent a letter from my employer and my employer has nothing to do with my business. I made such arrangement with other banks and they never asked me for the size of my underwear

No Go Area. Bad Service and they inhumane.

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Replies (1)
Standard Bank
Standard Bank's reply04 Feb 2021, 22:51
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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