ZP
Zeyn P
1 reviews | Active since Oct 2019
11 Aug 2022, 11:35
Appalling Service
Ever tried closing a garage card account for a late estate, 18 months and still trying, been to branches, scanned docs a million times by now and nothing. Its because they need to pay money out. When the late estates current account went into arrears, their lawyers were immediately put onto us to recover funds which we paid promptly and got the account closed
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Standard Bank's replyOfficial
11 Aug 2022, 12:02Hi Zeyn
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with the deceased ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with the deceased ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Aug 2022, 12:02
Official
Hi Zeyn
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with the deceased ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with the deceased ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
***