fF
fikilethwala F

1 reviews | Active since May 2017

28 Sept 2021, 15:48

Appalling customer service experience

My account still remains active guys please do the right thing, nedbank was able to close up my account and you guys can’t do that!!!! I’m very disappointed should I have know I would have never taken any products with you guys, it’s been how long now chasing for this to be resolved.

The service is now ****ing me off to another level!!! I don’t want to be going to the branch!!! Do the right thing!!!

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Replies (1)
Standard Bank
Standard Bank's reply29 Sept 2021, 04:32
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)***