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Etienne D
1 reviews | Active since May 2018
11 Jan 2019, 08:42
Appalling Customer Service
Appalling service received from Standard Bank call centre. When I phoned to follow up regarding my Credit Card application I did online. The "so called" sales consultant did not even take of my details and said to me that she cannot help me I must wait until they give me a call.
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Standard Bank's replyOfficial
11 Jan 2019, 10:51 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
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We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 Jan 2019, 10:51
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***