JL
Johan L
1 reviews | Active since Jun 2012
06 Apr 2019, 15:33
appalling customer care
This is the 3rd time I am complaining about my situation, being in a foreign country without access to cash or credit card. Today I actually managed to withdraw a small amount, but when I tried for a second time, it was declined again. Their incompetence level is truly staggering.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Apr 2019, 04:52 Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply07 Apr 2019, 04:52
Official
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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*** (fax)
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*** (fax)
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Standard Bank's replyOfficial
11 Apr 2019, 11:08Dear Johan
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply11 Apr 2019, 11:08
Official
Dear Johan
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***