BM
Buli M

1 reviews | Active since Aug 2011

26 Mar 2015, 12:03

Appalling attitude!!!!

On Mar 23, I received a buss card from my helper who asked me to call Karabo Ranks. I called her on Mar 26. The helper in question is clueless about the investment that was given to her. That was a concern for me hence I questioned Karabo about it and she was so defensive and started raising her voice and was appallingly rude. I do not appreciate being spoken to that way and my intelligence being insulted that way. She went on and on about how qualified she is and I don't have to question her decision. Well, what's best for her may not be best for the other. She might have recommended what would earn her more commission. I have dealt with people of her kind who would take advantage of old people who are uneducated. She even had the audacity to tell me that I am running away from paying UIF for her. Well I am educated enough to know the difference between UIF and Income Tax & how the law works which clearly she doesn't. It puzzles me how you have such appalling & *********** people dealing with customers. She is one of the reasons I can never have an account with your bank!!!!! She is full on **** and treats people badly to say the least!!!!<br> <br> <br> <br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2015, 09:43
Official
Hello Babytrish,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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Best regards,