1 reviews | Active since Jun 2017
<p>THE EXPERIENCE I HAD FROM STANDARD BANK MOPONYA MALL WAS SHOCKING. THREE DIFFERENT AGENTS TELLING ME THREE DIFFREENT THINGS. WENT TO DEPOSIT CASH FROM THE ATM OUTSIDE AND UNFORTUNATELY WE EXPERIENCED A TECHNICAL ERROR,THE CASH NEVER CAME OUT FROM THE MACHINE.WE COULD NOT REPORT THE ISSUE AT FIRST HAND BUT CALLED THE CALL CENTRE THE NEXT DAY TO REPORT.THE INCIDENT HAPENNED ON THE 26TH OF MAY TILL THIS DAY NO ONE HAS GOT BACK TO ME .IVE BEEN TO THE BRANCH BUT THEY CANNOT TRACE THE PAYMENT ,THEY HAVE PROMISED ME A CALL BACK AS I AWAIT.IM VERY MUCH DISAPPOINTED AT THE SERVICES ITS NOT ABOUT THE R190 THAT WAS TAKEN BY THE MACHINE ITS THE PRINCIPAL OF THEM NOT COMING BACK TO ME .</p>
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
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Zeenath Hassen
Complaint Resolution Centre
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Best regards,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
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