Appalled at the service!!! No response to emails asking for assistance

<p>I am currently working and staying overseas. For the past 2 years I have been transferring money into my account to support my family back home. Almost every month, it has been a struggle to have the funds released into my account. There were like three random months where there was no hassle to clear the funds. However, the other months have been a real nightmare.</p> <p> </p> <p>I understand that there have been quite a few holidays, but I transferred money last week Tuesday it is a week and a day later and still no funds showing in my account. I have contacted prestige banking via messenger but they could not assist me with the query. They referred me to CBInward payments who I contacted via email even before I was told by prestige. I havent received a single respons to my emails until now. I also called a number but the line was so bad and I waited so long that the call was cut even before I could speak to a consultant.</p> <p> </p> <p>My bills need to be paid and my family are relying on me for money. My hands are tied here in another country. I hate to write negative reviews but this is really a last resort as I am now really desperate.</p>