Appalled

When you do not even receive a response from Standard bank for your complaint then you know the service is lacking immensely.

I've been attempting to close an account for one of my clients for the last few months now sadly to no avail, I keep receiving generic emails requesting the same documents with no progress.

It is extremely difficult for me to render this very sensitive service to my clients when third parties who I am dependent on to do my job fails miserably at theirs.

I have now waited the 24 hours as suggested in your generic email and I am still no closer to doing my job.

If someone of substance reads this review, for heaven's sake please do something about this appalling lack of service.