IN
Ian N

1 reviews | Active since Nov 2012

11 Oct 2022, 11:11

Appaling and faceless and namneless service

I got a standard reply from standard bank on 7 October to my query. In it they said they would be contacting me regarding the query. Nobody has done so yet. It really looks like they don't give a damn about customer service but rely on nameless and faceless cyber offices to deal with their queries. That will never work

0
Replies (1)
Standard Bank
Standard Bank's reply11 Oct 2022, 11:17
Official
Good day Ian

Thank you for bringing this matter to our attention. 

We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward. 

Our team will be in touch with an update. 

Kindest regards 
Standard Bank Hello Peter Team 
***