JT
James T

1 reviews | Active since Jul 2015

17 Aug 2025, 18:09

App won't work without access to calls

I just tried to log on to the Standard Bank app and am unable to unless I give the app permission to monitor my calls.

It is none of your business Standard Bank.

I will be switching banks as soon as possible.

0
Replies (3)
Standard Bank
Standard Bank's reply17 Aug 2025, 18:53
Official
Dear James,

We truly appreciate you bringing this to our attention.
 
 Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply19 Aug 2025, 10:34
Official
Thank you for bringing this issue to our attention. 

We have noted your concerns raised and we will follow up with the relevant team. 

Please be on the look for further communication. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply20 Aug 2025, 12:51
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.