MB
Mhlengi B
1 reviews | Active since Feb 2022
06 Mar 2024, 09:12
APP PREPAID PERCHASE
What's the point of having an app if it cannot make your life easy I have been trying to purchase electricity via my app without any success and all the had to say was for me to email them, not only that I can't access cellphone bank yet my mobile number was updated at a branch and they they told me I had access to both cellphone banking and the app, NO STANDARD @ Standard bank just them and their TERRIBLE SERVICE
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Mar 2024, 09:26Hi Mhlengi
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply06 Mar 2024, 09:26
Official
Hi Mhlengi
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
MB
Mhlengi B's updateReviewer Update
06 Mar 2024, 09:48So I have to go to hellopeter just so one issue can be fixed WOW! Justl great
Fix this we pay money for you to have services up to "STANDARD"
Fix this we pay money for you to have services up to "STANDARD"
MB
Mhlengi B's update06 Mar 2024, 09:48
Reviewer Update
So I have to go to hellopeter just so one issue can be fixed WOW! Justl great
Fix this we pay money for you to have services up to "STANDARD"
Fix this we pay money for you to have services up to "STANDARD"
Standard Bank's replyOfficial
06 Mar 2024, 09:52Good day Mhlengi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Mar 2024, 09:52
Official
Good day Mhlengi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***