GP
Gustav P
1 reviews | Active since Sept 2020
26 Apr 2021, 01:05
App not working
Cannot use "Balance check" on banking app. Even if I log in, I am unable to see my balance. Keeps showing "Something went wrong". I never had problems with the app or with Standardbank - but lately it is problem on problem. I am very disappointed.
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Standard Bank's replyOfficial
27 Apr 2021, 02:19 Hello Gustav, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply27 Apr 2021, 02:19
Official
Hello Gustav, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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