nM
nomzamo M

1 reviews | Active since Oct 2017

22 Jul 2024, 10:13

App not working

my got deleted and when i tried to download it, its doesn't want too, please someone help i need make payments

0
Replies (12)
Standard Bank
Standard Bank's reply22 Jul 2024, 10:21
Official
Hi Nomzamo

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 ***
Standard Bank
Standard Bank's reply22 Jul 2024, 17:03
Official
Thank you Nomzamo.
nM
nomzamo M's update23 Jul 2024, 09:31
Reviewer Update
hi Is someone going to call and assist me? as we speak my account is now on negative im not sure why
Standard Bank
Standard Bank's reply23 Jul 2024, 09:38
Official
Hi Nomzamo

Our team will contact you.

 Kind Regards
 Standard Bank Hello Peter Team
 ***
nM
nomzamo M's update23 Jul 2024, 15:50
Reviewer Update
are you people going to help me or not?
Standard Bank
Standard Bank's reply24 Jul 2024, 07:10
Official
Hi Nomzamo

We tried calling your yesterday but no answer. Please let us know when we can contact you.

 Kind Regards
 Standard Bank Hello Peter Team
 ***

nM
nomzamo M's update24 Jul 2024, 12:07
Reviewer Update
Do You people wants to help me or not? why are treating like this? I have lost money because of your app,

I never received any calls from you
Standard Bank
Standard Bank's reply24 Jul 2024, 15:17
Official
Dear Nomzamo

We sincerely apologize for the delay in getting back to you.

Please note that we will follow up with our team.

Kindly be on the lookout for further feedback.

 Kind Regards
 Standard Bank Hello Peter Team
 ***
 



nM
nomzamo M's update25 Jul 2024, 10:03
Reviewer Update
Why are you people treating me like this? why such disrespect? it almost a week now no one is bothering to call me and assist me, and you keep lying to me, even your branches cant resolve this, why am i no important?
Standard Bank
Standard Bank's reply25 Jul 2024, 13:07
Official
Good day Nomzamo.

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.  

Kindest regards 
Standard Bank Hello Peter Team 
***
nM
nomzamo M's update31 Jul 2024, 18:23
Reviewer Update
are you people ever gonna help me with this issue, your service is very disgusting Standard bank almost two weeks no assistant with my app issue wow
Standard Bank
Standard Bank's reply31 Jul 2024, 19:21
Official
Hi Nomazmo

Thank you for reaching out to us. Please note that the matter has been logged with our support time as advised before via telephone. The Unable to login Service request has been logged successfully. The reference number is ***, expect feedback on 2024-08-05.

Kindest regards 
Standard Bank Hello Peter Team 
***