TK
Thabang K
1 reviews | Active since Jul 2021
11 Jan 2024, 11:55
App failure and poor customer service
Standard bank SA takes the cup for poor customer service and their Mobile Banking App is very unreliable. I ask my self everyday why am banking with them.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Jan 2024, 12:08Dear Thabang,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jan 2024, 12:08
Official
Dear Thabang,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Jan 2024, 12:54Dear Thabang,
We would like to thank you for giving us the opportunity to investigate this matter.
We are glad we could provide insight and look forward to assist in the near future.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to investigate this matter.
We are glad we could provide insight and look forward to assist in the near future.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jan 2024, 12:54
Official
Dear Thabang,
We would like to thank you for giving us the opportunity to investigate this matter.
We are glad we could provide insight and look forward to assist in the near future.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to investigate this matter.
We are glad we could provide insight and look forward to assist in the near future.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***