JP
Jan P

1 reviews | Active since Jan 2013

06 Dec 2016, 13:32

App doesn't work an neither does the call center

<p>I tried using the app after the first attept I was locked out of the app stating that I tried 3 or more times.</p> <p>I called Standard Bank call center but got referred from person to person and because I am calling from an international location the 22 minute holding time was a VERY expensive call without any service.</p> <p> </p> <p>Really disapointed</p>

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Replies (1)
Standard Bank
Standard Bank's reply06 Dec 2016, 16:17
Official

Good day Jan Adriaan

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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