TN
Tshepang N

1 reviews | Active since Aug 2024

28 Aug 2024, 13:20

App and *********** stuff

App doesn't work after updating mxm it says I've already registered when I sign in. Went to the Sandton Mall branch and their stuff *********** and have condescending remarks, I had to wait for 15 - 20 minutes just to get to the consultant. Mind you there was only 3 customers, no communication as to why. Consultants are just chilling having tea on their desks. When my name is finally called the consultant didn't know what to do as well. Now I can't even make transactions. Shame on you Standard bank I'm not happy with you service.

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Replies (1)
Standard Bank
Standard Bank's reply28 Aug 2024, 13:22
Official
Good day Tshepang.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Best regards,