Apologies to Standard Bank and thanks for resolving my Credit Card and OTP problems

Standard Bank and myself have had a problem with my credit card not connecting to Takealot OTP web page This has got quite heated at times.

After much debate it turns out that my service provider Telkom has problems in my area with connecting to the OTP (acssb.bankserv.co.za ) site in my area. This was established by the Standard Bank IT department. I really want to thank Xavier Classie who had the brunt of my emails and phone calls plus the rest of the Transact Team and the Standard Bank team.

Yesterday Xavier very carefully talked me through how to order from Takealot using my cell phone, turning off WI FI and using data from my phone service provider ( Vodacom) . Last night i was able to order my drill that I have been trying to order from Takealot. At 72 , I am not very computer savvy and it was not easy for Xavier to help me. I must also thank Takealot for receiving and having to cancel my order about 30 times as I could not pay for it. If you are having problems in connecting to the acssb.bankserv.co.za web page I hope this might be useful to you.

At least this Corona Virus problem and Standard Bank has made me a bit more commuter literate.

Sorry Standard Bank about all the problems I caused