NK
Nomkhosi K

1 reviews | Active since Nov 2022

30 Nov 2022, 10:08

Apolling customer service

Standard Bank business bankers don't resolve issues in time, you have to hound them, they have no customer care, they lie and claim your issue is resolved after 72hours when they know they are lying and then close it. When you call their call centre they drop your calls. Even their complaints department does not do their job. I dread the day I opened any account with them.

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2022, 10:13
Official
Good day Nomkhosi

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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