MY
Michael Y
1 reviews | Active since Nov 2017
27 Sept 2019, 10:02
Apathetic Service
I have been a customer of The Standard Bank for more 45 years. I am part of their "Private Banking" division which supposedly deals with high nett worth customers. If I am an example of how they treat this section of customers I would hate to be a "normal" customer! Maybe with the laying off of so many staff, they anticipate laying off a whole lot of customers too.
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Standard Bank's replyOfficial
30 Sept 2019, 14:05Dear Michael Yates
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
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Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
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Standard Bank's reply30 Sept 2019, 14:05
Official
Dear Michael Yates
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
***
***