CA
Carlene A

1 reviews | Active since Sept 2009

22 Mar 2023, 14:07

Answer your phones

How is it that Standard Bank Canal Walk has managed to not answer their phone for a week?! How is the 'subscriber not available' after it rings for a long time?! Not everyone has the luxury of visiting the branch, waiting in a long queue - we have jobs, and would be fired if our service was so pathetic, so how does SB staff get away with this behaviour!

0
Replies (1)
Standard Bank
Standard Bank's reply22 Mar 2023, 14:17
Official
Dear Carlene

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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