JaKW
Jonathan and Kelly Webb

1 reviews | Active since Feb 2012

28 Aug 2023, 15:01

ANSWER THE DANG PHONE!

Just sat holding on, listening to the same three bars of a recorded tune for 1hr 34 minutes. The branch in our town has closed years back, all I want is a direct debit approved... They do NOT value us as clients... surely? I mean we have only been with them for 25 years

0
Replies (2)
Standard Bank
Standard Bank's reply28 Aug 2023, 15:31
Official
Dear Jonathan

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply30 Aug 2023, 10:25
Official
Dear Jonathan

Thank you for taking our call, once more we wish to apologize for the delay in getting back to you. 

We are glad that the matter was resolved timeously. 
 Should you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team ***