Another useless service provider.

Item: Standard Bank
Rating: 1
Author: Wendy D

I have been trying to cancel a Debi Cheque from my account since Feb. I am unable to do this online so I have to unfortunately have to rely on you. I have been emailing you every single day since Feb and get your useless generic reply telling me that someone would contact me within 24 hours. You certainly live up to the level of NON EXISTANT service delivery as the rest of South Africa.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

09 May 2022, 15:16

Hello Duncan

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please review and respond to the email sent to you.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Regards

Standard Bank Help Centre
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Standard Bank's reply09 May 2022, 15:16

Official

Wendy D's updateReviewer Update

09 May 2022, 15:22

Firstly my name is Wendy and not Duncan. Secondly I have rep**** to the email sent to me over a month ago I have also sent another 36 emails giving you all the details requested.

Wendy D's update09 May 2022, 15:22

Reviewer Update

Firstly my name is Wendy and not Duncan. Secondly I have rep**** to the email sent to me over a month ago I have also sent another 36 emails giving you all the details requested.

Standard Bank's replyOfficial

10 May 2022, 08:45

Hello Wendy

Thank you for reaching out to us.

As per our email communication this matter has been addressed and resolved

Our humble apologies for the inconvenience.

Have a great day further.

Standard Bank Help Centre
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Standard Bank's reply10 May 2022, 08:45

Official