ANOTHER TO ASSIST - YET NO ASSISTANCE

<p>ESTATE LATE: JJ DOWDEN </p> <p>ACCOUNT NUMBER: 30 ********** & ********** 4001</p> <p> </p> <p>On the 5th of June 2015 an email is sent to ********** with all the required documents attached, requesting Standard Bank to close the account and pay the available proceeds to the estate late account. </p> <p> </p> <p><br />On the 18th of June 2015 we received an email back from Standard Bank informing us that the deceased had two accounts with the bank and that we should correspond with ********** <p> </p> <p>We followed up with Henriehetta about the payment of the proceeds, but recieved no reply. On the 9th of July 2015 another email was sent to Henrietha requesting her to inform us if the accounts have been closed and whether the proceeds have been paid, but yet again no reply. </p> <p> </p> <p>On the 11th of September 2015 Henriehetta sent an email to ********** asking her to assist with the escalation. </p> <p> </p> <p>On the 8th of December 2015 an email was sent to Christene, requesting same as above. </p> <p>As yet we have not recieved anypayment / proof of payment. </p> <p> </p> <p>This has been a struggle for over a year... trying to do everyting from our side to bring this matter to close but recieving no assistance from Standard Bank whatsoever</p> <p> </p>